Shipping & Returns
Packages are usually sent to you with DPD no later than 2-3 days after receipt of payment. Postage and packaging within Germany is EUR 4.95 - no matter how big, no matter how heavy! (EU abroad EUR 15.00)
Returns are possible on request. Please contact us beforehand. Business customers (B2B) are legally exempt from this regulation. Exchange is generally only possible after consultation by e-mail/telephone. The Cat Operators Club reserves the right to withhold at least 30% of the purchase price in the event of unauthorized returns of items.
The free gift is part of the delivery of goods and must also be sent back to us in the event that the ordered goods are returned (cancellation of the order). Otherwise the value of the free gift will be charged.
We offer various payment methods for your order: We invoice via PayPalPlus, i.e. you can pay by invoice, direct debit, credit card or PayPal. Corporate customers (b2b) can also pay by invoice directly to our account after we have checked and approved it.